Hello Fin Fun! So this is just out of impatience and excitement, by NO means am I trying to rush you. So I ordered the tail on Sunday (the 13th) and it said the approximant date of delivery was July 9th. Do you know if/when the package might arrive? We have not gotten the email yet, but I just wanted to ask. Thank you and have a good day! Like I said, I’m not rushing.
Hello! I personally don’t have access to that information, but once you get your email with the tracking number, it’ll be easy to know when it will arrive! If you don’t receive your email in the next week, I would contact Customer Care 🙂
Hey everyone! I need advice. I’m gonna get the Rio Red tail soon, and I’m gonna get a black bathing suit to go with it. But I wanna get a head piece, like what the mermaidens wear, that I can wear in the water. But I don’t know what to get. Any ideas? Maybe like a fake flower? Please let me know! (Btw I have a pixie cut which is super short.)
I have a question! Have the Mermaidens ever heard of K-pop & J-pop or rock bands like 98 Degrees, blink-182, Matchbox Twenty, that kind of stuff?? Please reply! Thanks!! -Xavier
Do you age different in the mermaid world than you do in the human world? I’m new and I see people saying that they are (for example) turning 13 in the mermaid world and 9 in the human world.
No, not for me. I’m eleven both in the human world and the mermaid world, but it’s different for everyone. But if you are in the USA, your age is the same in both worlds. I don’t know about other countries, though.
K, Hi! This is Day 3. I ordered my tail the day before yesterday, and I didn’t document yesterday because nothing happened. My parent hasn’t gotten the confirmation email yet (which is what Fin Fun sends to let you know they shipped the package), so I am gonna tell her to check her junk/spam. Just wanted to let you know why I didn’t document yesterday. But I’ll keep you updated!
Waterbug
Hello! We have an Elite monofin that was made specifically for the Elite tail, so it fills out the fluke nicely! But remember that Elite tails are only available in adult sizes and are for mers who are really strong swimmers. If you have to ask your mom to buy one for you, it’s probably not the right time to get one! I would recommend a Mermaiden, Limited Edition, or Atlantis tail instead. 🙂
I am getting at tail in a few months and I’m getting the Sea Dragon Atlantis. I cant stop thinking about it, everytime i go on the computer I go on finfun/finfriends
Fiji Fantasy is one of our most popular tails, so we have a hard time keeping it fully in stock. I suggest keeping an eye on it to see when we get more in your size!
It makes sense that Fiji Fantasy is very popular because it looks SO COOL, it has been my favorite tail for almost a year, looking forward to hopefully getting it this summer! 😀
EEEEEEEEEEK!!!! I JUST ORDERED THE RIO RED!!!!!! I’m sooooooo excited. This is my second tail (first tail is Tropical Sunrise) and I also used a free code and I got a free Zoey doll, too! Like, I’m dead serious. I got Zoey for FREE. $0.00. If anyone else wants to get a free doll, the code to put in is FREEDOLL100 I’m serious it will work!! Also, will document right here everyday until my tail finally comes. THANK YOU SOOO MUCH, FIN FUN!!!!
Waterbug
Sorry if I got anyone’s hopes ups but the code will only work if you make an over 100 dollar purchase. I got a tail and a monofin, which if I was over 100. OOPSIES! 😖
I know I keep coming back about the Rio Red, but I’m about to buy it soon, and I don’t want to waste my money. So I know Rio Red came out before the Tip Protector, but since it is now on the Retro Tails, will it come with the tip protector? or will I have to but the tip protector separately? Thanks!
What I mean is, will it come like the picture, where the fluke is yellowish gold, or will it come like the other pictures, where the fluke is lightish red, kind of white? I would rather it come with the fluke whitish red, but either way is fine, I guess. Please let me know A.S.A.P!
Waterbug
Hi there! I’m so glad it’s summer and I can finally can swim with a tail! However, I do have a question. I will be buying Scarlet’s Rio Red mermaid tail ( from the Retro Tails page) very soon, and I have a question about the design: I already have the Tropical Sunset, so I’m trying to get out of the orange era. And on the picture of that tail o the website, I must say, looks very red-orange. BUT, when I go to Google and look it up, It looks kinda darker which is what I’m going for. I know this is kinda a pointless question, I just wanna know before I buy, y’know? Also, was this tail re-designed before it got discontinued? Because I saw a picture you guys posted on Pinterest, which made the fluke look lighter, like like red, and like all the remodeled mermaiden tails look on the fluke. I know this is kinda a pointless question, I just wanna know before I buy, y’know? Thank you, and please let me know! :p
Waterbug
Hey! So Scarlet’s original tail was more red with a bit of a pink tint in the fluke. It was redesigned to make the tail more red like fire and has yellow streaks in the fluke to match Scarlet’s bold personality. To answer your question: yes, it was redesigned, and the redesign is the one available on Retro Tails 🙂
Oooooh, I gotcha! I always thought the one with the pinkish fluke is the redesigned one, but now I know! Thank you so much, I think I’m gonna order it later today!!
Fin Fun News Update: The Elite tails are officialy here! Fin Fun has just released 6 mermazing new tails: Paradise Neptune, Indigo Neptune, Quartz Aphrodite, Glacier Aphrodite, Jade Neptune, and Hibiscus Aphrodite. Fin Fun has also released a new monofin made for the Elite Tails. Please note that the Elite tails are tails for proffesional mermaids, not kids! They are also too costly for a kid, as they are $475 each. They are NOT made of silicone, but instead of multicolored fabric and are especially hand sewn for YOU. To learn more, visit http://www.finfunmermaid.com
Elite tails are made for adults and professional mermaids, so they are only available in adult sizes. We only recommend these tails to expert swimmers! But if you want a tail with some extra fins, our Atlantis tails come in both youth and adult sizes and use our patented monofin 🙂
Hello land folks I have exciting new I have a half mermaid and human friend like me now! Her name is nixi and she was born in the ocean as a human and put up for adoption now she has a step mom and also lives near me! Keep your fins flipping, Audrina 💗
Dear Lacey,
Today I tried on my monofin at the pool and started swimming with it. It was so much fun and I was so fast in the water! However, when I took my monofin off so that I could put the tail skin on it, I noticed something – and it was not something good at all. My tips were torn and I could see the plastic on the inside, after just one swim😭! I must say, I am disappointed.😔 Don’t get me wrong, I LOVE Fin Fun, it’s just I didn’t expect this to happen. Now I can’t swim with my tail on, and I haven’t even tried it in the water yet. I expected better quality from Fin Fun. ☹️😣
Sincerely,
Hannah
Oh boy, that’s definitely not normal! Was it purchased recently? Because we have a warranty on all of our items. Either way, send an email to customercare@finfun.com, and they’ll do their best to help you out!
Yes, my mom purshased it in late May, but she left it in the box untouched until my birthday, June 5th. I saw the 60 – day warranty on your other website where you can purchase the tails. Thank you for helping, though!
Mrs. Lacey my om bought me one of the new mermaid tales but she got a size to big but i already wore it once in the pool can i still return it and get my correct size
Umm…maybe something like ”Which FinFun mermaid tail suits you?” (according to your personality) – quiz or ”Make your own mermaiden” – game. I would be so good! 🙂
Thank you so much Fin Fun! I just got my rainbow reef mermaid tail and I LOVE it!!! It’s so colorful and comfortable! Since I now have the monofin, I can get the tail skins and start a mermaid tail collection!! Thank you so much! There is just one problem: When I try to walk on the deck of the pool, I have to jump and then I can easily hurt myself. Is there some way I can easily move on land without having to jump or crawl around, which can also cause the fabric to rip.
Sincerely,
Hannah
The safest thing to do is put on your mermaid tail at the edge of the pool! Then you’re already next to the water. Watch our safety video to see how you can stay safe and protect your tail.
Jun 22, 2021 at 7:23 am
LOVE YA!
Jun 19, 2021 at 3:10 pm
i love the story line of these characters they are so much fun and me and my sister love the tails
Jun 18, 2021 at 10:33 am
i love you
Jun 22, 2021 at 8:38 am
Hiiiiiiiiii
Jun 16, 2021 at 1:55 pm
Hello Fin Fun! So this is just out of impatience and excitement, by NO means am I trying to rush you. So I ordered the tail on Sunday (the 13th) and it said the approximant date of delivery was July 9th. Do you know if/when the package might arrive? We have not gotten the email yet, but I just wanted to ask. Thank you and have a good day! Like I said, I’m not rushing.
Jun 18, 2021 at 9:13 am
Hello! I personally don’t have access to that information, but once you get your email with the tracking number, it’ll be easy to know when it will arrive! If you don’t receive your email in the next week, I would contact Customer Care 🙂
Jun 18, 2021 at 9:45 am
Thank you!!!
Jun 22, 2021 at 8:40 am
it happens a lot I sill love it 🙂
Jun 16, 2021 at 12:04 pm
Hey everyone! I need advice. I’m gonna get the Rio Red tail soon, and I’m gonna get a black bathing suit to go with it. But I wanna get a head piece, like what the mermaidens wear, that I can wear in the water. But I don’t know what to get. Any ideas? Maybe like a fake flower? Please let me know! (Btw I have a pixie cut which is super short.)
Jun 19, 2021 at 3:13 pm
i think you should get a peal and gems with glitter head piece in one color theme.
Jun 25, 2021 at 2:22 pm
Thank you!!
Jun 16, 2021 at 10:07 am
Hi Mrs Lacey i am 11 but can i still join the mercouncil
Jun 18, 2021 at 9:11 am
We actually no longer have a mercouncil 🙁
Jun 15, 2021 at 9:49 pm
I have a question! Have the Mermaidens ever heard of K-pop & J-pop or rock bands like 98 Degrees, blink-182, Matchbox Twenty, that kind of stuff?? Please reply! Thanks!! -Xavier
Jun 15, 2021 at 8:50 pm
Do you age different in the mermaid world than you do in the human world? I’m new and I see people saying that they are (for example) turning 13 in the mermaid world and 9 in the human world.
Jun 16, 2021 at 9:48 am
No, not for me. I’m eleven both in the human world and the mermaid world, but it’s different for everyone. But if you are in the USA, your age is the same in both worlds. I don’t know about other countries, though.
Jun 17, 2021 at 12:32 pm
Probably just kids who wanna be older, lol. Most of the mermaidens are about 16 and they sure look like 16 year olds, not 11 year olds.
Jun 15, 2021 at 8:44 pm
All the mermaids are so cool. I like mermaiden Serena’s power best and I have Marianna’s mermaid tail and I love it.
Jun 22, 2021 at 8:44 am
Me and my friend play with fin fun all day it is awesome 🤗
Jun 15, 2021 at 4:31 pm
K, Hi! This is Day 3. I ordered my tail the day before yesterday, and I didn’t document yesterday because nothing happened. My parent hasn’t gotten the confirmation email yet (which is what Fin Fun sends to let you know they shipped the package), so I am gonna tell her to check her junk/spam. Just wanted to let you know why I didn’t document yesterday. But I’ll keep you updated!
Waterbug
Jun 14, 2021 at 1:37 pm
mrs lacey i really want one of the elite tales i have 2 qustions
1 does the elite tales have monofins or is it just super floppy
2 i really want an elite tale but i do not have the money and my mom wont buy it for me so what should i do
Jun 14, 2021 at 8:27 pm
Hello! We have an Elite monofin that was made specifically for the Elite tail, so it fills out the fluke nicely! But remember that Elite tails are only available in adult sizes and are for mers who are really strong swimmers. If you have to ask your mom to buy one for you, it’s probably not the right time to get one! I would recommend a Mermaiden, Limited Edition, or Atlantis tail instead. 🙂
Jun 13, 2021 at 10:19 pm
I am getting at tail in a few months and I’m getting the Sea Dragon Atlantis. I cant stop thinking about it, everytime i go on the computer I go on finfun/finfriends
Jun 14, 2021 at 8:40 pm
Same, even if I’ve been on the website 200 times before that day
Jun 17, 2021 at 11:03 am
i really want the fiji fantasy but they do not have it in my size, what do you think i should do??
Jun 18, 2021 at 9:15 am
Fiji Fantasy is one of our most popular tails, so we have a hard time keeping it fully in stock. I suggest keeping an eye on it to see when we get more in your size!
Jun 21, 2021 at 12:36 pm
It makes sense that Fiji Fantasy is very popular because it looks SO COOL, it has been my favorite tail for almost a year, looking forward to hopefully getting it this summer! 😀
Jun 13, 2021 at 5:20 pm
EEEEEEEEEEK!!!! I JUST ORDERED THE RIO RED!!!!!! I’m sooooooo excited. This is my second tail (first tail is Tropical Sunrise) and I also used a free code and I got a free Zoey doll, too! Like, I’m dead serious. I got Zoey for FREE. $0.00. If anyone else wants to get a free doll, the code to put in is FREEDOLL100 I’m serious it will work!! Also, will document right here everyday until my tail finally comes. THANK YOU SOOO MUCH, FIN FUN!!!!
Waterbug
Jun 14, 2021 at 8:39 pm
Oops…
Sorry if I got anyone’s hopes ups but the code will only work if you make an over 100 dollar purchase. I got a tail and a monofin, which if I was over 100. OOPSIES! 😖
Jun 12, 2021 at 5:39 pm
I know I keep coming back about the Rio Red, but I’m about to buy it soon, and I don’t want to waste my money. So I know Rio Red came out before the Tip Protector, but since it is now on the Retro Tails, will it come with the tip protector? or will I have to but the tip protector separately? Thanks!
Jun 12, 2021 at 6:13 pm
All of our Retro Tails come with protected tail tips 🙂
Jun 13, 2021 at 12:04 pm
Thanks for letting me know!
Jun 12, 2021 at 3:30 pm
WAIT NEVERMIND, now I realize that I actually want the yellow fluke lol, not like I can choose but y’know just saying 🙂
Jun 12, 2021 at 2:55 pm
What I mean is, will it come like the picture, where the fluke is yellowish gold, or will it come like the other pictures, where the fluke is lightish red, kind of white? I would rather it come with the fluke whitish red, but either way is fine, I guess. Please let me know A.S.A.P!
Waterbug
Jun 11, 2021 at 4:15 pm
Hi there! I’m so glad it’s summer and I can finally can swim with a tail! However, I do have a question. I will be buying Scarlet’s Rio Red mermaid tail ( from the Retro Tails page) very soon, and I have a question about the design: I already have the Tropical Sunset, so I’m trying to get out of the orange era. And on the picture of that tail o the website, I must say, looks very red-orange. BUT, when I go to Google and look it up, It looks kinda darker which is what I’m going for. I know this is kinda a pointless question, I just wanna know before I buy, y’know? Also, was this tail re-designed before it got discontinued? Because I saw a picture you guys posted on Pinterest, which made the fluke look lighter, like like red, and like all the remodeled mermaiden tails look on the fluke. I know this is kinda a pointless question, I just wanna know before I buy, y’know? Thank you, and please let me know! :p
Waterbug
Jun 12, 2021 at 6:10 pm
Hey! So Scarlet’s original tail was more red with a bit of a pink tint in the fluke. It was redesigned to make the tail more red like fire and has yellow streaks in the fluke to match Scarlet’s bold personality. To answer your question: yes, it was redesigned, and the redesign is the one available on Retro Tails 🙂
Jun 13, 2021 at 12:05 pm
Oooooh, I gotcha! I always thought the one with the pinkish fluke is the redesigned one, but now I know! Thank you so much, I think I’m gonna order it later today!!
Jun 14, 2021 at 8:17 pm
You’re welcome! Glad I could help 🙂
Jun 11, 2021 at 1:53 pm
Fin Fun News Update: The Elite tails are officialy here! Fin Fun has just released 6 mermazing new tails: Paradise Neptune, Indigo Neptune, Quartz Aphrodite, Glacier Aphrodite, Jade Neptune, and Hibiscus Aphrodite. Fin Fun has also released a new monofin made for the Elite Tails. Please note that the Elite tails are tails for proffesional mermaids, not kids! They are also too costly for a kid, as they are $475 each. They are NOT made of silicone, but instead of multicolored fabric and are especially hand sewn for YOU. To learn more, visit http://www.finfunmermaid.com
Jun 14, 2021 at 11:04 am
They aren’t 475, they are 350
Jun 14, 2021 at 8:23 pm
They’re $475 if you buy the tail and monofin together. The tail by itself is $350.
Jun 14, 2021 at 1:55 pm
hello i am 12 almost 13 is it still ok if i get the elite mermaid tale
Jun 14, 2021 at 8:29 pm
Elite tails are made for adults and professional mermaids, so they are only available in adult sizes. We only recommend these tails to expert swimmers! But if you want a tail with some extra fins, our Atlantis tails come in both youth and adult sizes and use our patented monofin 🙂
Jun 10, 2021 at 10:23 am
Hello land folks I have exciting new I have a half mermaid and human friend like me now! Her name is nixi and she was born in the ocean as a human and put up for adoption now she has a step mom and also lives near me! Keep your fins flipping, Audrina 💗
Jun 15, 2021 at 10:21 am
hello i am Nixi and i think i have saw you in the past
Jun 9, 2021 at 7:03 pm
Dear Lacey,
Today I tried on my monofin at the pool and started swimming with it. It was so much fun and I was so fast in the water! However, when I took my monofin off so that I could put the tail skin on it, I noticed something – and it was not something good at all. My tips were torn and I could see the plastic on the inside, after just one swim😭! I must say, I am disappointed.😔 Don’t get me wrong, I LOVE Fin Fun, it’s just I didn’t expect this to happen. Now I can’t swim with my tail on, and I haven’t even tried it in the water yet. I expected better quality from Fin Fun. ☹️😣
Sincerely,
Hannah
Jun 9, 2021 at 8:37 pm
Oh boy, that’s definitely not normal! Was it purchased recently? Because we have a warranty on all of our items. Either way, send an email to customercare@finfun.com, and they’ll do their best to help you out!
Jun 10, 2021 at 9:56 am
Yes, my mom purshased it in late May, but she left it in the box untouched until my birthday, June 5th. I saw the 60 – day warranty on your other website where you can purchase the tails. Thank you for helping, though!
Jun 12, 2021 at 6:06 pm
You’re welcome! If you ever have any other questions about orders, our friends at Customer Care are the experts! 🙂
Jun 8, 2021 at 5:03 pm
☺️I was wondering if you guys are going to bring new characters☺️
Jun 8, 2021 at 1:30 pm
Mrs. Lacey my om bought me one of the new mermaid tales but she got a size to big but i already wore it once in the pool can i still return it and get my correct size
Jun 8, 2021 at 9:17 pm
Hi there! Have your mom contact our customer care. She can email them at customercare@finfun.com 🙂
Jun 9, 2021 at 10:17 am
thx
Jun 8, 2021 at 12:36 pm
Mrs. Lacey, will be there more FinFun games and quizes?
Jun 8, 2021 at 9:15 pm
Maybe in the future! What kinds of things would you like us to add? 🙂
Jun 9, 2021 at 8:08 am
Umm…maybe something like ”Which FinFun mermaid tail suits you?” (according to your personality) – quiz or ”Make your own mermaiden” – game. I would be so good! 🙂
Jun 9, 2021 at 8:34 pm
Thanks for the ideas! I’ll see what I can do 🙂 (just keep in mind that we’re in our busy season now, so I can’t give a timeline for anything)
Jun 9, 2021 at 3:43 pm
I think it would be cool if there was a game where you can explore the mermaid kingdoms!
Jun 9, 2021 at 8:34 pm
That would be so cool!
Jun 8, 2021 at 12:11 pm
I want fin fun to make a craft on the mermaids little body friends🤩
Jun 7, 2021 at 7:47 am
Thank you so much Fin Fun! I just got my rainbow reef mermaid tail and I LOVE it!!! It’s so colorful and comfortable! Since I now have the monofin, I can get the tail skins and start a mermaid tail collection!! Thank you so much! There is just one problem: When I try to walk on the deck of the pool, I have to jump and then I can easily hurt myself. Is there some way I can easily move on land without having to jump or crawl around, which can also cause the fabric to rip.
Sincerely,
Hannah
Jun 8, 2021 at 9:13 pm
The safest thing to do is put on your mermaid tail at the edge of the pool! Then you’re already next to the water. Watch our safety video to see how you can stay safe and protect your tail.